FAQs

When will I receive my order?
Items will usually be dispatched within 24 hours and take 1-3 business days for delivery. Please note that edible items are made to order and so sometimes may take a little longer to prepare.

Book Subscription - Items will usually be dispatched within 24 hours and take 1-3 business days for delivery. Please allow up to 8 working days for your first subscription box. This is because the contents of each box are made to order and so sometimes may take a little longer to prepare. Further boxes will arrive within 3-5 working days of your recurring payment date.

How can I cancel my subscription and do I have to give notice?
Subscriptions can be cancelled at any time and easily through your PayPal account. Please contact us at shop@pennydrinkstea.com to let us know and we will send you detailed instructions.

Will the tea be in a teabag? How many cups will I get?
Tea will come as loose leaf to give the best flavour. Each pouch will give 18-20 cups (40g).

How will my coffee be ground? How many cups will I get?
Coffee will come ground for a cafetiere. Each pouch will give 8-9 cups (60g).

What if I don't have a tea strainer?
You can easily find a tea strainer or cafetiere from your local supermarket.

What if I have a food allergy?
At this time we cannot guarantee our products will be suitable for those with severe allergies. If there is something you don't like then please let us know by replying to your welcome email with details.

Will my payment be secure?
Yes! Payment is processed via PayPal to ensure a secure transaction.

Will I get to choose what genre of book I want to read?
We're all about trying different things so encourage you to trust our monthly choices and discover a book you might not have chosen. If you really really would like to choose your own genre then you can let us know when we send your welcome email.

What if I have more questions?
Please Contact Us. We will be happy to answer any questions you have.

We are a new company and would love to hear any feedback or suggestions you might have: shop@pennydrinkstea.com